Learners will gain an understanding of the range of the disabilities & their implications, what the law requires & how they can modify their language and approach to remove barriers to accessibility and improve the experience for people with Disability.
INTENDED PARTICIPANT: Front line staff
MAX CLASS SIZE: 20 Candidates
COURSE DURATION: 1 day / 4hours
ASSESSMENT: Continuous by Instructor
CERTIFICATE EXPIRY: 2 years from the date of completion Accredited by City & Guilds & represented by ICSS & Dubai Police Academy.
Identify the difference between the medical and social models of disability.
Approach & Assist disable customers or clients with confidence.
Identify potential barriers disabled people face & potential solutions.
Understand disability legislation in Dubai , UAE & beyond